Aug 2, 2010


E-Business (UK: Electronic Business, or "E-business") can be translated as a business activity that is done automatically and semi-automatic using computer information systems. The term first introduced by Lou Gerstner, the CEO of IBM company, is now a form of business activities conducted using Internet technology. E-business allows a company to deal with a system of internal and external data processing them more efficient and flexible. E-business is also widely used to dealing with suppliers and business partners, as well as meet the demand and serve them better customer satisfaction.

In everyday use, e-business is not only about e-commerce (electronic commerce or e-commerce) only. In this case, e-commerce is more of a sub part of e-business, while e-business covers all kinds of functions and business activities using electronic data, including Internet marketing (e-marketing). As part of e-business, e-commerce is more focused on the activities of business transactions via the www or the Internet. By using knowledge management systems, e-commerce has the goal to increase revenu from company [1].

Meanwhile, e-business associated with the overall business process, including value chain: electronic purchasing (purchasing electronic), supply chain management (supply chain management), electronic order processing, handling and customer services, and cooperation with business partners. E-business gives the possibility to exchange data between one company and another company, either through the web, Internet, intranet, extranet or combinations of them.

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